Privacy Policy Overview

This privacy policy outlines how we collect, use, and protect personal data related to our services.

Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

User Rights

Users may access, correct, or request deletion of their personal data in accordance with relevant laws.

Users have specific rights regarding their personal data, subject to applicable legal limitations.
Requests

Rights Requests

We will respond to requests for data access or modification within the timeframe mandated by law.

Requests regarding user rights will be addressed in a timely manner as per legal requirements.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for operational purposes.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Users will be informed of updates to the privacy policy via email or through notices on our website.

We will notify users of significant changes to this policy through appropriate communication channels.

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as user preferences, usage statistics, and device information to enhance user experience and provide support.

The categories of data collected depend on user interactions with our connected yoga mats and feedback devices.
Sources of data

Data Sources

We gather personal data from users when they create an account, use our services, or communicate with us.

Data is obtained directly from users during registration and through their interactions with our products.
Cookie types

Types of Cookies Used

We utilize cookies to track user sessions and preferences, which helps us enhance service delivery.

Cookies may include session cookies for temporary data storage and persistent cookies for long-term preferences.
Cookie controls

Cookie Management

Cookies are used to improve site functionality and user experience, and users have the option to disable them.

Users can manage cookie settings through their browser preferences to control data collection.

Contact Information

Contact Email
Contact Phone
+44 151 948 0440
Contact Address
28 Cole Bank Road, Hall Green, Birmingham, B28 8ES
General Inquiries
Purpose of use

Purposes of Data Use

We use personal data to enhance our products, provide customer support, and fulfill legal obligations.

Personal data is processed for specific purposes such as service improvement, user support, and compliance.
Third-party sharing

Data Sharing with Partners

We share personal data with trusted partners to facilitate service delivery and improve user experience.

Third-party partners who receive data are obligated to maintain confidentiality and use data solely for agreed purposes.